My app on iPhone with iOS 18, iOS 26 or later is missing Chinese characters.
Troubleshooting
What is the Story Hall?
Gameplay
How do I start reading a story?
What is a story card?
What is a “Reveal Button”
I lost my account/ I logged into a wrong account
Account
How do I cancel my subscription?
How can I change the plan for my subscription?
If I change devices during my subscription, will my subscription still work?
More
Confirming my account backup status
Checking & copying my SPARKFUL ID
Changing my account name & avatar
Why didn't I receive the items I purchased?
I accidentally purchased items. How do I get a refund?
How can I avoid accidental purchases in the future?
How long are the stories?
Set a Daily Start Time
Setting push notifications
Setting reading language
