I want to pause reading, how do I exit a story?
Gameplay
Logging in on more than one device
Account
Confirming my account backup status
I accidentally started a trial or subscription. How do I get a refund?
SPARKFUL Subscription
What is “Re-Read”?
What is a story card?
How do I cancel my subscription?
How can I change the plan for my subscription?
If I change devices during my subscription, will my subscription still work?
More
Checking & copying my SPARKFUL ID
Changing my account name & avatar
Why didn't I receive the items I purchased?
I accidentally purchased items. How do I get a refund?
How can I avoid accidental purchases in the future?
What is the Story Hall?
How do I start reading a story?
How long are the stories?
Set a Daily Start Time
Setting push notifications
Setting reading language
My app on iPhone with iOS 18, iOS 26 or later is missing Chinese characters.
