Hi there! We know accidents happen. So, how can we do our best to prevent them?

As far as preventing the unfortunately too-common mistake of accidentally making an in-app purchase using the fingerprint sensor, here are some tips to help you out:

Apple iOS Users:
A) If you would like to ensure you are asked for confirmation before each time you make a purchase, please see this tutorial. (https://support.apple.com/en-us/HT204030)

B) If you would like to prevent any in-app purchases from being made, please see this tutorial. (https://support.apple.com/en-us/HT204396)


Android Users:
If you would like to ensure you are asked for confirmation before each time you make a purchase, please see this tutorial. (https://support.google.com/googleplay/answer/1626831?hl=en)

We hope the above information can be of some help, so that together we can say goodbye to these kinds of accidents!