Troubleshooting
-
My App keeps crashing. What can I do?
iOSPlease make sure that you have updated to the latest iOS version. Go to iPhone > Settings > General > Software Update to check f...
-
My app on iPhone with iOS 18, iOS 26 or later is missing Chinese characters.
The SPARKFUL team has identified a compatibility issue between iOS 18 / iOS 26 and the development engine, causing incomplete Chinese font d...
Need more help?