Don't worry, Mayor! The lost items and citizens are on streets, they may be covered by other citizen or vehicles. Please go back to your city to find them again.

If you still can't find them, please go to "Fortune City > Menu > Settings > FAQ & User Support > Mission question," tap "Contact Us" at the upper right to contact our customer service and also attach the screenshots of every corners of your city as well as the mission screen so that we can help you look around!