Issues with SPARKFUL Apps notifications may have multiple causes. The issue you're having may be resolved by checking and configuring the following settings.
Note: The settings displayed may differ depending on your device.

1. Turn device notifications ON

  1. Tap your device's Settings > Notifications.
  2. Tap SPARKFUL apps in your list of apps.
  3. Turn ON Allow Notifications.

2. Turn app notifications ON

  1. Navigate to the "Account and Settings" page on SPARKFUL Apps.
  2. Scroll down to the section labeled "Reminders" or "Notifications."
  3. Check that the notification function is enabled, such as reminders in "Plant Nanny" or notifications in "Walkr."

3. Solutions to common notification issues

If you're experiencing the issues below after you finish configuring all the notification settings, you may be able to start receiving notifications by reviewing the settings on your smartphone.

1. Turn OFF Battery Saver and Adaptive Battery

  1. Tap your device’sSettings >Battery.
  2. TapBattery Saver and turn OFFUse Battery Saver.
  3. Tap the back arrow to return to the previous screen, then tapAdaptive preferences and turn OFFAdaptive Battery.

2. Turn OFF Data Saver

  1. Tap your device'sSettings >Network & internet.
  2. 2. Turn OFFUse Data Saver.

3. Turn OFF battery optimization

  1. Tap your device'sSettings >Apps > SPARKFUL Apps.
  2. TapBattery >Unrestricted.