How do I change the plant I'm currently growing?

It is only possible to have one plant growing at a time on top of the Tree of Life! If you wish to change the currently growing plant, you w...

Can I edit the plants that are already in the greenhouse?

Although it's possible to edit plants that are still growing, unfortunately, it is not possible to edit plants that have already grown to f...

How do I earn medals?

When you subscribe, all you have to do is drink at least 50% of your daily goal to receive a special mystery gift from your Buddy.Your gift...

Why aren't I receiving notifications from Plant Nanny?

In most cases, it's likely you're not receiving reminders because you haven't yet given Plant Nanny notification permissions in your device'...

Why isn't my plant or my hydration updated on my Apple Watch?

No worries! In most cases, this problem is resolved by restarting the Apple Watch or reinstalling the Plant Nanny app on your watch.If you h...

I lost my hydration records or game progress. What can I do?

Don't fret! We're here to help! If you've noticed that your hydration history or game progress are missing, please tap the button below to r...

Why aren't there any ads available to watch?

We totally get it! Earning free rewards by watching ads in Plant Nanny is a great way to ramp up your progress and see your plants grow! In ...

I want to know about the free trial.

When you begin a free trial, you'll have access to all features available to Plant Nanny subscribers for the length of the trial period. All...

Do I have to have an account to start a trial or subscription?

Even if you haven't logged in to your account, it is still possible to begin a free trial or subscribe to Plant Nanny. However, we strongly ...

If I change devices during my subscription, will my subscription still work?

Please find the instructions below for your situation to learn more about restoring your purchases.Changing devices on the same OSFor exampl...

How can I change the plan for my subscription?

Please find the instructions below for your device's OS (iOS or Android) to learn more about changing your subcription plan.iOS1. Go to your...

How do I cancel my subscription?

Please find the instructions below for your device's OS (iOS or Android) to learn more about canceling your subscription. iOS1. Go to your i...

Why can't I access the features in my subscription?

Thank you so much for your purchase! Never fear -- we're here to help make this right! If you've already subscribed or enabled a free trial ...

Why was I charged for my free trial?

Thank you so much for giving Plant Nanny a try with a free trial! We're very sorry that you experienced an unexpected charge during the proc...

I accidentally started a trial or subscription. How do I get a refund?

First, please be sure you have already canceled your Plant Nanny subscription in your device's app store in order to prevent any additional ...

I have a suggestion or feedback.

We're delighted that you have some feedback or a suggestion to share with us! Your input helps us and encourages us to make Plant Nanny even...