Confirming your account backup status

As long as you're logged in to SPARKFUL apps, your account data will be backed up automatically. Even if you change devices or delete an app...

Checking & copying your SPARKFUL ID

When you register and log in to Plant Nanny, you are using a special system created by SPARKFUL that can be used across all of our apps. Eac...

Changing your account name & profile picture

When you use Facebook, Google, Twitter, or Weibo to log in, your name and profile photo from the social platform are automatically used to p...

Changing your login email or password

If you wish to change the password you use to log in to your SPARKFUL ID, please follow the steps below:1. Tap the avatar icon in the bottom...

Change the social login attached to your account

Please check below for instructions that apply to the action you wish to take.Connect a different network to your SPARKFUL IDFor example, yo...

Logging in on more than one device

Please take note that Plant Nanny will only maintain the backup of the currently logged in device. In other words, if you use Plant Nanny on...

Deleting your account & data

Before deciding to delete your account or account data, we strongly recommend carefully reading the following information to prevent uninten...