Not getting notifications from Plant Nanny²? Here are some Android devices known to have issues with Plant Nanny² notifications. Please refer to the following instructions to troubleshoot the problems!
Huawei Honor 6
A: List Plant Nanny² as a protected app
1. Go to device Settings > Tap on Power Saving
2. Tap on Protected apps
3. Toggle Plant Nanny² to Allow
B: Allow Plant Nanny² to send notifications in the Notification Manager
1.Go to device Settings > Tap on Notification Manager
2. Select Notify for Plant Nanny² to get the notifications
Huawei Honor 8
A: Make sure Plant Nanny² is a protected app
1. Go to device Settings > Tap on Advanced Settings
2. Tap on Battery Manager > Protected apps (or Close apps after screen lock)
3. Toggle Plant Nanny² to Enable
B: Disable battery optimizations for Plant Nanny²
1. Go to device Settings > Apps > Advanced
2. Tap on Ignore battery optimizations
3. Choose Plant Nanny² and ignore the optimization
C: Enable notifications from Plant Nanny²
1. Go to device Settings > Notification Panel & Status Bar
2. Tap on Notification Center and find Plant Nanny²
3. Activate Allow Notifications and Priority Display
Huawei P8 lite
A: Allow Plant Nanny² to run at startup
1. Tap on Phone Manager from the app drawer
2. Swipe left > Tap on Startup Manager
3. Tap on Plant Nanny² and allow it to run automatically at system startup
B: Enable notifications from Plant Nanny²
1. Tap on Phone Manager from the app drawer
2. Swipe left > Notification Manager > Rules
3. Make sure Plant Nanny² is allowed to send notifications to the notification center. Please also make sure that there are no other settings on this page blocking the notifications.
Huawei Mate 8 & Huawei Nova Plus
Make sure that Plant Nanny² is not managed/restricted by your device's battery optimization features:
1. Go to device Settings > Advanced Settings > Battery Manager
2. Tap on Protected app and toggle Plant Nanny² to enable
Huawei P20 & P30
1. Go to device Settings > Apps > Plant Nanny²
2. Tap Power usage, followed by App launch
3. Switch Manage automatically to Off
4. Switch Auto-launch, Secondary launch, and Run in Background to On