If Principals have completed 80% of Daily Goal challenge and make sure the subscription is active, but can’t claim rewards, please send us the information below:

1. Screenshot of the purchase receipt from App Store or Google Play
2. Go to Settings -> Click “Account – Manage Daily Hydration Plan” and screenshot the subscription status.

Please go to Settings of Plant Nanny² > Click “Q&A” > Click “Contact Us” on the top right corner and report the issue.