To use Restore Purchases to adjust for any purchases you have yet to receive:
1. Go to the Menu page and select the Settings tab
2. Tap Restore Purchases
If you are unable to resolve the issue using this method, please contact player support within the app and the Island Support team will work to assist you. Please do not immediately reinstall the app.
1. Go to the Menu page within the app, then select the Settings tab
2. Tap FAQ
3. Tap Contact Us in the upper right corner
4. Please include a screenshot of the purchase details Apple or Google Play sent to your email inbox