We're sorry you've encountered this issue! Fourdesire is working hard to constantly improve your user experience. It's possible this occurred because of network instability or other external factors. Please reach out to player support within the To-Do Adventure app and the Island Support team will do our best to resolve the issue. Please do not immediately reinstall To-Do Adventure.

1. Go to the Menu page within the app, then select the Settings tab
2. Tap FAQ
3. Tap Contact Us in the upper right corner

Note: ads are provided via our partners at Google. The Island Support team will address this issue with our partners and request that they increase the number of ads they can provide you for an even better experience using To-Do Adventure.