Hello! How can we assist you today?

Why should I read this?

Lesson 1: Expense Tracker Tips

Lesson 2: Buildings

How can I use the Categories to see how much money I still have to spend?

How can I add or delete spending reports?

Why should I review my transactions? What can the various kinds of expense categories do? How do I distinguish between my “wants” and “needs” in the app?

Confirming my account backup status

Checking & copying my SPARKFUL ID

Changing my account name & avatar

I purchased the Ad Eraser or SPARKFUL Subscription but the ads still exist

Will my new theme ever expire?

My friends' cities look so cool! I want to buy the themes they're using, too!

What's the Civic Square?

How can I get a Civic Square in my city?

What are the events at the Civic Square?

What are the citizen fundraisers?

Where can I find the current fundraiser? Why can't I see the fundraiser's progress?

I've already completed a fundraiser. Where's the citizen?

What's the number above Ad Man's head?

What's the notice at the bottom of the Daily Login reward?

Why aren't there any ads available to watch?

What is the heart symbol above a citizen's head?

How can I increase "happiness"?

My app on iPhone with iOS 18, iOS 26 or later is missing Chinese characters.