Hi, how can we help you?

What's the Civic Square?

How can I get a Civic Square in my city?

What are the events at the Civic Square?

What are the citizen fundraisers? How can I complete one? What happens if I don't?

Where can I find the current fundraiser? Why can't I see the fundraiser's progress?

I've already completed a fundraiser. Where's the citizen?

What’s included in Chief Financial Officer 2.0?

What will I receive after I subscribe? / I’d like to understand more about all the special features Chief Financial Officer 2.0 offers.

【Categories】How can I use the Categories to see how much money I still have to spend? How can I see my account totals?

Why should I read this?

Lesson 1: Expense Tracker Tips

Lesson 2: Buildings

Can't log in, can't recover data (the pencil icon loads for a long time without logging in)

After I log in, I realize I'm not in my own account! (or I've logged into a brand new account)

After logging in, some of my data is missing. ( ⚠️Please don't delete the app before resolving the issue! ⚠️)

What's the number above Ad Man's head?

What's the notice at the bottom of the Daily Login reward?

(iOS) I accidentally purchased something. How can I get a refund?

(Android) I accidentally purchased something. How can I get a refund?

(iOS) I purchased diamonds. Why haven't I received them?

How can I record new income? How do I track savings and income?

I did't spend my money on buying anything today, how can I keep the achievement of expenses/incomes records every day?

What is "+Activate Smart Note" that shows up when I add a new record?

I don't just use cash / credit card, I also have an Easy Card / Alipay / multi-account card. Can I record expenses with them separately?

I've already set up an account other than cash / credit card. How can I use it to record a transaction?

I've stopped using one of my cards. Can I delete it from my account? Will I erase all the past transactions associated with it?

I would like to set a period of time to see my spending analysis, what should I do?

Is it possible to see a history of all transactions in a given category?

I want to set or update a budget. Where can I do this?

My coins storage is always 1000, how do I increase it?

What is the badge at the top-left corner of the main page?

What are "Finance", "Economy" and "Livelihood" of the City Hall? And why should I upgrade them?

How to check all of the buildings out?

How to upgrade and merge my buildings?

I can't merge the Lv. 3 buildings to Lv. 4!

What is the visitor?

Why do I accept the request of visitors?

Why do I need to spend 1 diamond to invite a visitor?

How to invite new friends (how to add more friends)?

I got a invitation. How to accept it?

There is a stranger in my Ranking, how can I unfriend him/her?

How can I know how many consecutive days I've tracked expenses? If I forget to record my expenses one day, doesn't that mean I am no longer consecutively tracking expenses?

I can't find the item or citizen to complete the mission.

Can't complete MISSION on City Bulletin

What is Post Office?

What's the City Mailbox? Who can send me letters?

How to get more coins?

What are diamonds for?

My diamonds disappeared! I lost my diamonds!