Hi Mayor, how can we assist you?

Why should I read this?

Lesson 1: Expense Tracker Tips

Lesson 2: Buildings

What’s included in Chief Financial Officer 2.0?

What will I receive after I subscribe? / I’d like to understand more about all the special features Chief Financial Officer 2.0 offers.

【Categories】How can I use the Categories to see how much money I still have to spend? How can I see my account totals?

Can't log in, can't recover data (the pencil icon loads for a long time without logging in)

After I log in, I realize I'm not in my own account! (or I've logged into a brand new account)

After logging in, some of my data is missing. ( ⚠️Please don't delete the app before resolving the issue! ⚠️)

What is a Fourdesire ID/ Check my Fourdesire ID

Register/ Log in to Fourdesire Play

My data is lost

What's the Civic Square?

How can I get a Civic Square in my city?

What are the events at the Civic Square?

What are the citizen fundraisers? How can I complete one? What happens if I don't?

Where can I find the current fundraiser? Why can't I see the fundraiser's progress?

I've already completed a fundraiser. Where's the citizen?

I didn't get the Stone Hench of daily reward.

What's the number above Ad Man's head?

What's the notice at the bottom of the Daily Login reward?

(iOS) I accidentally purchased something. How can I get a refund?

(Android) I accidentally purchased something. How can I get a refund?

(iOS) I purchased diamonds. Why haven't I received them?

If I delete an account, will the transactions associated with it also be deleted?

A heart symbol has appeared above a citizen's head. What is that? What does "happiness" refer to and how can I get it?

How can I increase "happiness"? Currently my happiness level is at 0.

What are Underlands? What are Underland Hubs?