Hi Captain, how can we assist you?

Prologue: Becoming a Captain (1-10 Planets)

How do I explore the planets?

What are all the icons on the main screen?

Restore my data

To edit the name and profile picture of my Fourdesire ID

Register/ Log in to Fourdesire Play

(iOS) I accidentally purchased something. How can I get a refund?

(Android) I accidentally purchased something. How can I get a refund?

How can I avoid accidentally making a purchase?

My pedometer isn't working properly. (iOS only)

My pedometer isn't working properly (Android only)

I keep getting a "device not compatible" message from the Google Play Store

What is the "Asteroid Belt"?

How to explore Asteroids?

How can I purchase Asteroid Belts?

Is there a way to harvest all the planets at once?

How can I upgrade my Crop Bot to the Enhanced Crop-bot?

How can I upgrade Earth to level 7?

What are all the slots under the spaceships? (Energy, Event, Food, Explore)

How can I see all the abilities of the different spaceships?

It takes so long to explore planets! How can I speed this up? (What is the Explore slot on the Spaceships page?)

How much energy can I get with the copilot? (How is it calculated?) / Will the extra energy generated with the booster be transferred to the copilot?

What's the Call function for?

My copilot is online but isn't transferring any energy (or it's a very small amount) but they're donating energy to others in the lab

I've already linked a satellite to a planet. Why have I still not attained maximum population?

What makes an ideal match between planets and satellites?

Where can I find satellites, and how can I use them?

[Rewards] How are rewards distributed at the end of an epic? If a fleet member contributes 0%, will they still get the reward?

[Stamina] How do I set the stamina recover time? (public and private fleets)

[Rewards] I've completed an epic. Why haven't I gotten the galaxy map? (Where's the galaxy map?)

What is a lab? / It's getting more difficult to upgrade planets when I have many of them.

There are 4 different roles in the lab: Captain, Vice-Captain, Member, and Rookie. What's the difference? What can the different roles do?

The Captain of the Lab hasn't logged in for a long time. What can we do? Can we transfer the role of Captain to another member?

Why do I keep seeing a message telling me there are no ads?

I purchased the Ads Remover but the ads come back again

How can I get Aliens? What are they for?

How can I use aliens in the app?

Walkr keeps crashing. What can I do?

Safety and Game Fairness: Reporting Issues and Discplinary Measures