Purchases . Subscriptions
(iOS) I accidentally purchased something. How can I get a refund?
Hi, Captain! As users ourselves we're able to understand your pressing concern! Please don't worry. You can follow the instructions below to...
(Android) I accidentally purchased something. How can I get a refund?
Hello. As users ourselves we're able to understand your pressing concern! Please don't worry. You can follow the instructions below to get a...
(iOS) I purchased energy cubes but have not received them
Hi there, Captain. Don't worry! Let's take a look and see what happened. A) I've already paid and received a notice that the payment was pro...
(Android) I purchased energy cubes but have not received them
Hi there, Captain. Don't worry! Let's take a look and see what happened.A) I've already paid and received a notice that the payment was proc...
How can I avoid accidentally making a purchase?
Hi there! We know accidents happen. So, how can we do our best to prevent them?As far as preventing the unfortunately too-common mistake of ...
What do energy cubes do?
Hi there! We appreciate your desire to better understand the Walkr game functionalities. You're clearly an intergalactic explorer as unique ...
What is the Super Pilot function in the Bridge? How can I subscribe to unlock it?
The Walkr Space Team has been listening to its captains and we've decided that there can't ever be enough energy! If you'd like to get even ...
Why is there no Super Pilot function on my Bridge page?
The Bridge provides collaborative functions for Walkr space teams. Please use a social media account to log into Walkr and use these functio...
I've subscribed to the Super Pilot feature but it still hasn't unlocked. What can I do?
1. Please take a screenshot of your receipt from the Apple / Google Play store2. Go to Walkr > Menu > Settings > FAQ & Player S...
How can I cancel my subscription to Super Pilot?
The Super Pilot feature costs US$1.99 per month and allows you to add an additional co-pilot seat that can convert energy at an 80% efficien...
I purchased the Ads Remover but the ads come back again
First, please note that purchasing the Ad Remover will remove ads in the following two sections of the app:1. Ads will no longer appear upon...
- New Captain Navigation Handbook
- Account Safety & Player Rulebook
- Account . Game Data
- Purchases . Subscriptions
- Ads . Daily Gift
- Planets . DFRs . Daily Reward
- Epics . Fleets
- [Social] Lab
- [Social] Ranking . Friends . League
- [Hangar] Aliens
- [Hangar] Spaceships
- [Hangar] Satellites
- Pedometer . Booster . Energy Log
Need more help?Contact us