First, please note that purchasing Ads Eraser will remove ads in the following sections of the app:
- Post Office
- Citizen Daily
Even if you've already bought the Ad Remover, you can still tap on the salesman's head or tap the diamond icon in the menu bar (max 8 diamonds per day) to watch ads and receive free diamonds!
If you have previously purchased "Ads Eraser", you can continue to use it without any interruption. If the "Ads Eraser" stops working, you may go to the settings page and tap "restore purchase" to restore it.However, please note that the "Ads Eraser" cannot be used across different platforms. If you switch devices to a platform different from the one where you originally made the purchase, for example, if you purchased it on Google Play (Android) and now use the App Store (iOS), you will not be able to continue using the "Ads Eraser". We apologize for any inconvenience.
If you still see ads after tapping Restore Purchases:
please get in touch with Customer Service by providing the following information:
- Your SPARKFUL ID
- Your email receipt from Apple / Google, including the Order ID.
- Where you currently see ads
- A screenshot of the ad you're seeing